UK Orders:

Processing and shipping typically take 5-14 working days (excluding weekends and holidays).

Orders placed on Fridays will be processed the next working day (Monday or the following working day if Monday is a bank holiday).

Worldwide Orders:

Processing and shipping typically take 10-21 working days (excluding weekends and holidays).

Orders placed on Fridays will be processed the next working day (Monday or the following working day if Monday is a bank holiday).

Additional Information:
All orders are tracked, signed for, and delivered via Royal Mail or FedEx.

Raw hair orders may require a longer processing time compared to virgin hair.

Please be aware that holiday periods may impact delivery and collection times.

Once your order has been dispatched, you will receive shipping updates to keep you informed every step of the way.

Thank you for choosing us! We’re here to ensure your order arrives safely and on time.